Enterprise-Grade Contact Centers, Without Enterprise Pricing

Enterprise-Grade
Contact Centers, Without
Enterprise Pricing

ClouDee helps you scale by being reliable, fully PDPA / GDPR compliant and saves up to 60% of your costs.

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Trusted by leading companies

WHERE BENEFITS BECOME MEASUREABLE

Turn Your

Customer Support Into a Growth Engine

Cloudee Combines The Power Of Enterprise-Grade Contact Centers With   Affordability and Flexibility of APAC Businesses Demand Without Compromise

Cost Reduction

Cut your Contact Center Costs By upto 60%

Global tools are expensive, while regional tools are unreliable. ClouDee saves you up to 50% while delivering more features

Save up to 50-60% compared to legacy tools

Transparent per agent pricing starting at $40/month

Real enterprise performance at a fair cost

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Compliance & Security

Tired of worrying about Data Risks?

Tired of worrying about
Data Risks?

Regional tools fail audit checks while Global tools have rigid lock-ins. Cloudee keeps you secure and compliant without any compromises

All data is AWS Thailand Hosted. PDPA / GDPR Compliant

Proven security controls for regulated Industries

Built-in encryption and secure call logging. Trusted by 850+ APAC customers

Talk to Sales

See Compliance

Flexibility and Scalability

From 5 seats to 5000 ClouDee’s contact center scales with you

Don’t rebuild from scratch, ClouDee powers both - SMBs and Enterprises.

Agent + Supervisor – Get Role-based Access Control per your IT setup

Get Multilevel IVRs or Predictive Dialers – customizable features for your ease

Always reliable with 99.95% SLA uptime

The Features That Matter Most

The Tools That Make CX Simple

Cloudee ONE has Everything: Calls, Chats, CRM, Bots, Analytics. Cloudee removes silos so your teams can focus on customers, not juggling tools

All-Cloud Voice Stack

Access your built-in WebRTC softphone to handle all your Inbound and Outbound Calls with Smart Dialers, Call routing and many other features

AI & Workflow Automation

Boost Agent Productivity by Integrating advanced tools and automations like AI chatbots, call summaries, autoresponses

Ultimate CX Stack

Reduce data silos and manage entire customer profiles and interaction histories all in one place for all your support queries

Supervisor Capabilities

Train multi agents, track performances and access real time role-based Access to all Agent Operations – All from one tool

Real-time Analytics

Get full control of the stack by viewing All Operations dashboards, detailed analytics and sharable reports with 100% visibility of the queue

Security & Compliance

All data hosted on AWS Thailand making it PDPA / GDPR Compliant. Built with enterprise-grade security for even regulated Industries.

The Features That Matter Most

The Tools That Make CX Simple

ClouDee is a Voice-tech solution which helps you build lean customer support teams that are scalable and affordable without compromising on the quality

All-Cloud Voice Stack

Access your built-in WebRTC softphone to handle all your Inbound and Outbound Calls with Smart Dialers, Call routing and many other features

AI & Workflow Automation

Boost Agent Productivity by Integrating advanced tools and automations like AI chatbots, call summaries, autoresponses

Ultimate CX Stack

Reduce data silos and manage entire customer profiles and interaction histories all in one place for all your support queries

Supervisor Capabilities

Train multi agents, track performances and access real time role-based Access to all Agent Operations – All from one tool

Real-time Analytics

Get full control of the stack by viewing All Operations dashboards, detailed analytics and sharable reports with 100% visibility of the queue

Security & Compliance

All data hosted on AWS Thailand making it PDPA / GDPR Compliant. Built with enterprise-grade security for even regulated Industries.

The Features That Matter Most

The Tools That Make CX Simple

ClouDee is a Voice-tech solution which helps you build lean customer support teams that are scalable and affordable without compromising on the quality

All-Cloud Voice Stack

Access your built-in WebRTC softphone to handle all your Inbound and Outbound Calls with Smart Dialers, Call routing and many other features

AI & Workflow Automation

Boost Agent Productivity by Integrating advanced tools and automations like AI chatbots, call summaries, autoresponses

Ultimate CX Stack

Reduce data silos and manage entire customer profiles and interaction histories all in one place for all your support queries

Supervisor Capabilities

Train multi agents, track performances and access real time role-based Access to all Agent Operations – All from one tool

Real-time Analytics

Get full control of the stack by viewing All Operations dashboards, detailed analytics and sharable reports with 100% visibility of the queue

Security & Compliance

All data hosted on AWS Thailand making it PDPA / GDPR Compliant. Built with enterprise-grade security for even regulated Industries.

The Features That Matter Most

The Tools That Make CX Simple

ClouDee is a Voice-tech solution which helps you build lean customer support teams that are scalable and affordable without compromising on the quality

All-Cloud Voice Stack

Access your built-in WebRTC softphone to handle all your Inbound and Outbound Calls with Smart Dialers, Call routing and many other features

AI & Workflow Automation

Boost Agent Productivity by Integrating advanced tools and automations like AI chatbots, call summaries, autoresponses

Ultimate CX Stack

Reduce data silos and manage entire customer profiles and interaction histories all in one place for all your support queries

Supervisor Capabilities

Train multi agents, track performances and access real time role-based Access to all Agent Operations – All from one tool

Real-time Analytics

Get full control of the stack by viewing All Operations dashboards, detailed analytics and sharable reports with 100% visibility of the queue

Security & Compliance

All data hosted on AWS Thailand making it PDPA / GDPR Compliant. Built with enterprise-grade security for even regulated Industries.

The Features That Matter Most

The Tools That Make CX Simple

ClouDee is a Voice-tech solution which helps you build lean customer support teams that are scalable and affordable without compromising on the quality

All-Cloud Voice Stack

Access your built-in WebRTC softphone to handle all your Inbound and Outbound Calls with Smart Dialers, Call routing and many other features

AI & Workflow Automation

Boost Agent Productivity by Integrating advanced tools and automations like AI chatbots, call summaries, autoresponses

Ultimate CX Stack

Reduce data silos and manage entire customer profiles and interaction histories all in one place for all your support queries

Supervisor Capabilities

Train multi agents, track performances and access real time role-based Access to all Agent Operations – All from one tool

Real-time Analytics

Get full control of the stack by viewing All Operations dashboards, detailed analytics and sharable reports with 100% visibility of the queue

Security & Compliance

All data hosted on AWS Thailand making it PDPA / GDPR Compliant. Built with enterprise-grade security for even regulated Industries.

Are You Ready To Have Just   

One Platform For Every Conversation?

Book A Demo

Are You Ready To Have Just

One Platform For Every Conversation?

Book A Demo

COMPARe CX PLATFORMS

Why CX Leaders Choose Cloudee Against Other Alternatives

Why CX Leaders Choose Cloudee
Against Other Alternatives

See How ClouDee compares with leading global platforms on deployment, compliance, and cost delivering secure CX at up to 60% lower cost

See How ClouDee compares with leading global platforms on deployment,

compliance, and cost delivering secure CX at up to 60% lower cost

capability

Deployment

Channels

Dialers

Localization

AI & Automation

Workforce Tools

Integrations

Support & SLA

Pricing

Cloudee

Flexible: Cloud/ on prem

True omnichannel + CRM

Full suite: predictive → manual

AWS Thailand (PDPA/GDPR)

Built-in bots + speech AI

Real-time dashboards, QA

100+ plug-ins, easy APIs

99.95% SLA, Thai HQ, <15min

$40/user/month

Avaya

Genesys

NICE

Hybrid cloud, complex

Voice, email, chat

Predictive / preview

Regional DCs (SG/AU/JP)

Analytics + automation

WFO/WEM modules

API-first, complex

Global, slower response

Quote-based, high

Avaya

Genesys

NICE

Hybrid cloud, complex

Voice, email, chat

Predictive / preview

Regional DCs (SG/AU/JP)

Analytics + automation

WFO/WEM modules

API-first, complex

Global, slower response

Quote-based, high

Avaya

Genesys

NICE

Hybrid cloud, complex

Voice, email, chat

Predictive / preview

Regional DCs (SG/AU/JP)

Analytics + automation

WFO/WEM modules

API-first, complex

Global, slower response

Quote-based, high

Avaya

Genesys

NICE

Hybrid cloud, complex

Voice, email, chat

Predictive / preview

Regional DCs (SG/AU/JP)

Analytics + automation

WFO/WEM modules

API-first, complex

Global, slower response

Quote-based, high

The Ultimate Advantage - Omnichannel CRM

Unlock the Ideal Experience that your customer actually deserves

ClouDee Unifies your contact center and CRM so customers never start from zero and your teams never lose context again

Full Customer History at Agent’s fingertips

50% faster resolutions, reduced queue times

Every Call, Chat, Ticket - on one timeline

Explore OmniChannel CRM

Ready To Cut Your CX Costs By upto 60% Without Compromising On Enterprise Security

Ready To Cut Your CX Costs By upto 60%
Without Compromising On Enterprise Security

Upgrade your Contact Center to truly Omnichannel, AI-powered and fully secure CX System

Upgrade your Contact Center to truly Omnichannel,

AI-powered and fully secure CX System

Upgrade your Contact Center to truly Omnichannel,

AI-powered and fully secure CX System

Get Started

Ready To Cut Your CX Costs By upto 60% Without Compromising On Enterprise Security

Upgrade your Contact Center to truly Omnichannel, AI-powered and fully secure CX System

Get Started

Frequently Asked Questions

Everything You Need to Know Before You Switch

From compliance to cost savings, here are the most common questions we get from businesses like yours.

How is ClouDee’s Contact Center different from Genesys, Avaya, Cisco or Nice?

Is there local support available, if something goes wrong?

Do I specifically need a dedicated CRM software with ClouDee’s Contact Center?

How much can I really save with ClouDee’s Contact Center?

What security standards does ClouDee follow that makes our data safe?

Why shouldn’t I choose local regional players?

ClouDee is a Unified CX platform that connects modern teams to resolve issues faster with fewer handoffs for APAC teams.

Products

Voice

CRM

Bots

Resources

Case Studies

Blogs

PDPA Compliant

Support

Get in Touch

75/23, Ocean Tower 2,17th Floor, Soi Sukhumvit 19, Sukhumvit Road, Klongtoey Nuea, Wattana, Bangkok - 10110

+66 2 821 6500

sales@gocloudee.com

hr@gocloudee.com

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