Trusted by leading companies
Where Benefits Become Measurable
Turn Your
Customer Support Into a Growth Engine
ClouDee combines the power of global-grade contact centres with the affordability and flexibility APAC businesses demand without compromise.
Faster resolution
By connecting every interaction into one secure timeline,
ClouDee helps your teams handle more queries in less time
Increase First Contact Resolution and CSAT
Give agents history at their fingertips
Resolve routine queries instantly, escalate only complex ones
Cost Reduction
Enterprise-grade CRM at
SMB-friendly costs
Omnichannel CRM unifies tools, reduces agent workload, and
delivers enterprise-grade performance at 50–60% lower cost.
Replace multiple siloed systems with one platform
Local deployment saves infra and support costs
Save up to 60% compared to global CRMs without
compromising security
Compliance & Security
Keep customer data
where it belongs safe
Role-based access and multi-factor authentication with PDPA / GDPR compliance
End-to-end encryption and audit-ready logs
Multi-DR sites availability
Sales + Service Alignment
One timeline from
query to conversion
Customer service teams can allocate queries to sales reps directly
Sales reps see full service + Lead history instantly
Alignment reduces churn and improves conversion rates
Tools Your Team Will Love
Unified Timeline
Every call, chat, email, and social touchpoint lives in one secure timeline. Agents never start from zero,customers never repeat themselves.
AI-Enabled Notes & Summaries
Conversations are auto-transcribed and summarized, saving agents hours of manual note-taking. Notes sync directly the CRM record
Regional Integrations
Optimized for Thai and APAC dialects with high recognition accuracy and human-like voice which feels like a real conversation
Lead & Ticket Management
Capture leads from every channel and database, then prioritize them with full service history attached. Sales closes faster with the right context.
Analytics & Reporting
Track pipeline health, resolution speed, CSAT, and team performance in real time. Insights help leaders make smarter, data-backed decisions.
Enterprise-Grade Security
Hosted on AWS Thailand, PDPA/GDPR compliant, with encryption, role-based access, and audit-ready logs for regulated industries.
Voice-first Advantage - The True Differentiator
The Only CRM Designed
With Voice At The Core
One Stack, Fewer Vendors and Lower Total Cost of Ownership
Voice, Contact Center and CRM, All Natively Unified
No Broken Systems, Faster Resolutions with Full Customer Context
Comparing CX Platforms
Cloudee
Flexible: cloud, on-prem, or hybrid in weeks
Native CRM with Voice + Contact Center unified
Hosted on AWS Thailand, PDPA/GDPR compliant
5,000+ calls, enterprise-grade, affordable scale
Native APAC integrations (Line, TikTok, Zalo)
24/7 Thai HQ support, <15 min avg response
VS
Frequently Asked Questions
Will agents need extra training to use ClouDee CRM?
How fast can ClouDee CRM be deployed?
Does ClouDee support APAC platforms like Line, TikTok, or Zalo?
Can ClouDee integrate with our existing systems?
How does ClouDee CRM help leadership and decision-makers?
