Your CRM should
not make customers
repeat themselves

Your CRM should
not make customers
repeat themselves

Your CRM should
not make customers
repeat themselves

Cloudee ONE enables a 360° Omnichannel view, so your Agents never have to start from Zero Again

Cloudee ONE enables a 360° Omnichannel view, so your Agents never have to start from Zero Again

Cloudee ONE enables a 360° Omnichannel view, so your Agents never have to start from Zero Again

ClouDee ONE enables a 360° Omnichannel view,
so your Agents never have to start from Zero Again.

Cloudee ONE enables a 360° Omnichannel view,
so your Agents never have to start from Zero Again

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Trusted by leading companies

Why Support Feels Broken

Traditional CRMs Create More Silos Than They Solve

Customers repeat themselves, agents waste time, and

leaders never get a clear view of performance

Conversations scattered across multiple disconnected tools

Heavy developer dependency drains leadership time and budgets

Compliance gaps with data stored outside regional borders

Why Support Feels Broken

Traditional CRMs Create More Silos Than They Solve

Customers repeat themselves, agents waste time, and

leaders never get a clear view of performance

Conversations scattered across multiple disconnected tools

Heavy developer dependency drains leadership time and budgets

Compliance gaps with data stored outside regional borders

Where Benefits Become Measurable

Turn Your

Customer Support Into a Growth Engine

ClouDee combines the power of global-grade contact centres with the affordability and flexibility APAC businesses demand without compromise.

Faster resolution

Resolve customer issues
within the first call

Resolve customer
issues within the first call

Resolve customer
issues within the first call

By connecting every interaction into one secure timeline,

ClouDee helps your teams handle more queries in less time

Increase First Contact Resolution and CSAT

Give agents history at their fingertips

Resolve routine queries instantly, escalate only complex ones

Cost Reduction 

Enterprise-grade CRM at
SMB-friendly costs

Omnichannel CRM unifies tools, reduces agent workload, and

delivers enterprise-grade performance at 50–60% lower cost.

Replace multiple siloed systems with one platform

Local deployment saves infra and support costs

Save up to 60% compared to global CRMs without
compromising security

Compliance  & Security

Keep customer data
where it belongs safe

Unlike regional CRMs with weak infrastructure or global ones

hosting data abroad, Cloudee ensures your data stays protected in Thailand.

Unlike regional CRMs with weak infrastructure or global ones hosting data abroad, ClouDee ensures your data stays protected in Thailand.

Role-based access and multi-factor authentication with 

PDPA / GDPR compliance

End-to-end encryption and audit-ready logs

Multi-DR sites availability

Sales + Service Alignment

One timeline from
query to conversion

With every customer interaction in one CRM, service insights

feed sales decisions — turning support into a revenue driver

With every customer interaction in one CRM, service insights feed sales decisions turning support into a revenue driver

Customer service teams can allocate queries to

sales reps directly

Sales reps see full service + Lead history instantly

Alignment reduces churn and improves conversion rates

Tools Your Team Will Love

Built with everything your CX needs

Built with everything
your CX needs

With human-like conversations to secure hosting, Cloudee Voice combines automation,

context and compliance into One Platform

With human-like conversations to secure hosting, ClouDee Voice combines

automation, context and compliance into One Platform

With Human-like conversations to secure hosting, Cloudee Voice combines automation,

context and compliance into One Platform

Unified Timeline

Every call, chat, email, and social touchpoint lives in one secure timeline. Agents never start from zero,customers never repeat themselves.

Unified Timeline

Every call, chat, email, and social touchpoint lives in one secure timeline. Agents never start from zero,customers never repeat themselves.

Unified Timeline

Every call, chat, email, and social touchpoint lives in one secure timeline. Agents never start from zero,customers never repeat themselves.

Unified Timeline

Every call, chat, email, and social touchpoint lives in one secure timeline. Agents never start from zero,customers never repeat themselves.

AI-Enabled Notes & Summaries

Conversations are auto-transcribed and summarized, saving agents hours of manual note-taking. Notes sync directly the CRM record

AI-Enabled Notes & Summaries

Conversations are auto-transcribed and summarized, saving agents hours of manual note-taking. Notes sync directly the CRM record

AI-Enabled Notes & Summaries

Conversations are auto-transcribed and summarized, saving agents hours of manual note-taking. Notes sync directly the CRM record

AI-Enabled Notes & Summaries

Conversations are auto-transcribed and summarized, saving agents hours of manual note-taking. Notes sync directly the CRM record

Omnichannel Coverage

Customers connect on their preferred channel — calls, chat, email, WhatsApp, Line, TikTok, Zalo, and more — ClouDee brings them all together.

Omnichannel Coverage

Customers connect on their preferred channel — calls, chat, email, WhatsApp, Line, TikTok, Zalo, and more — ClouDee brings them all together.

Omnichannel Coverage

Customers connect on their preferred channel — calls, chat, email, WhatsApp, Line, TikTok, Zalo, and more — ClouDee brings them all together.

Regional Integrations

Optimized for Thai and APAC dialects with high recognition accuracy and human-like voice which feels like a real conversation

Regional Integrations

Optimized for Thai and APAC dialects with high recognition accuracy and human-like voice which feels like a real conversation

Regional Integrations

Optimized for Thai and APAC dialects with high recognition accuracy and human-like voice which feels like a real conversation

Regional Integrations

Optimized for Thai and APAC dialects with high recognition accuracy and human-like voice which feels like a real conversation

Lead & Ticket Management

Capture leads from every channel and database, then prioritize them with full service history attached. Sales closes faster with the right context.

Lead & Ticket Management

Capture leads from every channel and database, then prioritize them with full service history attached. Sales closes faster with the right context.

Lead & Ticket Management

Capture leads from every channel and database, then prioritize them with full service history attached. Sales closes faster with the right context.

Lead & Ticket Management

Capture leads from every channel and database, then prioritize them with full service history attached. Sales closes faster with the right context.

Analytics & Reporting

Track pipeline health, resolution speed, CSAT, and team performance in real time. Insights help leaders make smarter, data-backed decisions.

Analytics & Reporting

Track pipeline health, resolution speed, CSAT, and team performance in real time. Insights help leaders make smarter, data-backed decisions.

Analytics & Reporting

Track pipeline health, resolution speed, CSAT, and team performance in real time. Insights help leaders make smarter, data-backed decisions.

Analytics & Reporting

Track pipeline health, resolution speed, CSAT, and team performance in real time. Insights help leaders make smarter, data-backed decisions.

Customizable Layouts & Fields

Adapt the CRM to your workflows. Add fields, rearrange layouts, and build dashboards that reflect how your teams actually work.

Customizable Layouts & Fields

Adapt the CRM to your workflows. Add fields, rearrange layouts, and build dashboards that reflect how your teams actually work.

Customizable Layouts & Fields

Adapt the CRM to your workflows. Add fields, rearrange layouts, and build dashboards that reflect how your teams actually work.

Enterprise-Grade Security

Hosted on AWS Thailand, PDPA/GDPR compliant, with encryption, role-based access, and audit-ready logs for regulated industries.

Enterprise-Grade Security

Hosted on AWS Thailand, PDPA/GDPR compliant, with encryption, role-based access, and audit-ready logs for regulated industries.

Enterprise-Grade Security

Hosted on AWS Thailand, PDPA/GDPR compliant, with encryption, role-based access, and audit-ready logs for regulated industries.

Enterprise-Grade Security

Hosted on AWS Thailand, PDPA/GDPR compliant, with encryption, role-based access, and audit-ready logs for regulated industries.

Analytics & Reporting

Role-based Customizable Dashboards that track resolution times, CSAT, and agent productivity in real time.

Analytics & Reporting

Role-based Customizable Dashboards that track resolution times, CSAT, and agent productivity in real time.

Scalable Architecture

From hundreds to thousands of concurrent calls — scale instantly without downtime and flexible architecture

Scalable Architecture

From hundreds to thousands of concurrent calls — scale instantly without downtime and flexible architecture

Voice-first Advantage - The True Differentiator

The Only CRM Designed
With Voice At The Core

Unlock the power of a unified CX stack by combining ClouDee’s Contact Center with the CRM natively which helps you cut costs and scale without losing compliance.

Unlock the power of a unified CX stack by combining ClouDee’s Voice Stack

with the CRM natively which helps you cut costs and scale without losing compliance.

One Stack, Fewer Vendors and Lower Total Cost of Ownership

Voice, Contact Center and CRM, All Natively Unified

No Broken Systems, Faster Resolutions with Full Customer Context

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Request a Demo

Checkout Voice AI

Checkout Voice AI

Checkout Voice AI

Checkout Voice AI

Checkout Voice AI

Checkout Voice AI

Checkout Voice AI

Checkout Voice AI

Comparing CX Platforms

The CRM that balances 


what others can't

The CRM that balances what others can't

The CRM that balances what others can't

Global CRMs are too expensive and rigid. Regional ones lack compliance and scale.

ClouDee combines the best of both-secure, affordable, and APAC-ready.

Global CRMs are too expensive and rigid. Regional ones lack compliance and scale. ClouDee combines the best of both-secure, affordable, and APAC-ready.

capability

Capability

Deployment & Flexibility

Deployment & Flexibility

CRM Integration

CRM Integration

Compliance & Residency

Compliance & Residency

Scalability & Performance

Scalability & Performance

Regional Integrations

Regional Integrations

Support & SLA

Support & SLA

Cloudee

Flexible: cloud, on-prem, or hybrid in weeks

Native CRM with Voice + Contact Center unified

Hosted on AWS Thailand, PDPA/GDPR compliant

5,000+ calls, enterprise-grade, affordable scale

Native APAC integrations (Line, TikTok, Zalo)

24/7 Thai HQ support, <15 min avg response

VS

Global Players

Regional Players

Complex, long onboarding

Data hosted abroad, partial APAC coverage

Enterprise scale, costly upgrades

Scale requires costly upgrades, downtime risk

No Line, TikTok, Zalo support

Global queues, slower local response

Global Players

Regional Players

Complex, long onboarding

Data hosted abroad, partial APAC coverage

Enterprise scale, costly upgrades

Scale requires costly upgrades, downtime risk

No Line, TikTok, Zalo support

Global queues, slower local response

Global Players

Regional Players

Complex, long onboarding

Data hosted abroad, partial APAC coverage

Enterprise scale, costly upgrades

Scale requires costly upgrades, downtime risk

No Line, TikTok, Zalo support

Global queues, slower local response

Global Players

Regional Players

Complex, long onboarding

Data hosted abroad, partial APAC coverage

Enterprise scale, costly upgrades

Scale requires costly upgrades, downtime risk

No Line, TikTok, Zalo support

Global queues, slower local response

Keep your CX data centralised, safe, local, and compliant

Keep your CX data centralised,
safe, local, and compliant

Keep your CX data centralized,
safe, local, and compliant

Cloudee’s Voice-integrated CX Stack enables you to scale your support teams, cut costs without compromising on compliance.

ClouDee’s Voice-integrated CX Stack enables you to scale your

support teams, cut costs without compromising on compliance

Request a Demo

Request a Demo

Request a Demo

Request a Demo

Request a Demo

Request a Demo

See Compliance

See Compliance

See Compliance

See Compliance

See Compliance

See Compliance

Keep your CX data centralized, safe, local,
and compliant

Cloudee’s Voice-integrated CX Stack enables you to scale your support teams, cut costs without compromising on compliance.

Request a Demo

Request a Demo

See Compliance

See Compliance

Frequently Asked Questions

Got questions
before you decide?

Got questions before you decide?

Got questions before you decide?

Here are the most common doubts CX Leaders ask us,

hence we answered them because it matters to your business.

Here are the most common doubts CX Leaders ask us, hence

we answered them because it matters to your business.

How does ClouDee reduce costs compared to other CRMs?

How does ClouDee reduce costs compared to other CRMs?

How does ClouDee reduce costs compared to other CRMs?

How does ClouDee reduce costs compared to other CRMs?

How does ClouDee reduce costs compared to other CRMs?

Will agents need extra training to use ClouDee CRM?

Will agents need extra training to use ClouDee CRM?

Will agents need extra training to use ClouDee CRM?

Will agents need extra training to use ClouDee CRM?

Will agents need extra training to use ClouDee CRM?

How fast can ClouDee CRM be deployed?

How fast can ClouDee CRM be deployed?

How fast can ClouDee CRM be deployed?

How fast can ClouDee CRM be deployed?

How fast can ClouDee CRM be deployed?

Does ClouDee support APAC platforms like Line, TikTok, or Zalo?

Does ClouDee support APAC platforms like Line, TikTok, or Zalo?

Does ClouDee support APAC platforms like Line, TikTok, or Zalo?

Does ClouDee support APAC platforms like Line, TikTok, or Zalo?

Does ClouDee support APAC platforms like Line, TikTok, or Zalo?

Can ClouDee integrate with our existing systems?

Can ClouDee integrate with our existing systems?

Can ClouDee integrate with our existing systems?

Can ClouDee integrate with our existing systems?

Can ClouDee integrate with our existing systems?

How does ClouDee CRM help leadership and decision-makers?

How does ClouDee CRM help leadership and decision-makers?

How does ClouDee CRM help leadership and decision-makers?

How does ClouDee CRM help leadership and decision-makers?

How does ClouDee CRM help leadership and decision-makers?

Are you ready to not miss
any lead from your system?

Are you ready to not miss any lead from your system?

Scaling your Customer Support while cutting your costs is possible as Cloudee CRM brings voice, chat, email, and socials into one secure timeline.

Talk to Sales

Talk to Sales

Talk to Sales

Talk to Sales

Talk to Sales

Talk to Sales

Are you ready to not miss
any lead from your system?

Scaling your Customer Support while cutting your costs is possible as Cloudee CRM brings voice, chat, email, and socials into one secure timeline.

Talk to Sales

Talk to Sales

ClouDee is a Unified CX platform that connects modern teams to resolve issues faster with fewer handoffs for APAC teams.

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+66 2 821 6500

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