Your CRM should
not make customers
repeat themselves
Your CRM should
not make customers
repeat themselves
Your CRM should
not make customers
repeat themselves
Cloudee ONE enables a 360° Omnichannel view, so your Agents never have to start from Zero Again
Cloudee ONE enables a 360° Omnichannel view, so your Agents never have to start from Zero Again
Cloudee ONE enables a 360° Omnichannel view, so your Agents never have to start from Zero Again
ClouDee ONE enables a 360° Omnichannel view,
so your Agents never have to start from Zero Again.
Cloudee ONE enables a 360° Omnichannel view,
so your Agents never have to start from Zero Again
Trusted by leading companies
Why Support Feels Broken
Traditional CRMs Create More Silos Than They Solve
Customers repeat themselves, agents waste time, and
leaders never get a clear view of performance
Conversations scattered across multiple disconnected tools
Heavy developer dependency drains leadership time and budgets
Compliance gaps with data stored outside regional borders
Why Support Feels Broken
Traditional CRMs Create More Silos Than They Solve
Customers repeat themselves, agents waste time, and
leaders never get a clear view of performance
Conversations scattered across multiple disconnected tools
Heavy developer dependency drains leadership time and budgets
Compliance gaps with data stored outside regional borders
Where Benefits Become Measurable
Turn Your
Customer Support Into a Growth Engine
ClouDee combines the power of global-grade contact centres with the affordability and flexibility APAC businesses demand without compromise.
Faster resolution
Resolve customer issues
within the first call
Resolve customer
issues within the first call
Resolve customer
issues within the first call
By connecting every interaction into one secure timeline,
ClouDee helps your teams handle more queries in less time
Increase First Contact Resolution and CSAT
Give agents history at their fingertips
Resolve routine queries instantly, escalate only complex ones
Cost Reduction
Enterprise-grade CRM at
SMB-friendly costs
Omnichannel CRM unifies tools, reduces agent workload, and
delivers enterprise-grade performance at 50–60% lower cost.
Replace multiple siloed systems with one platform
Local deployment saves infra and support costs
Save up to 60% compared to global CRMs without
compromising security
Compliance & Security
Keep customer data
where it belongs safe
Unlike regional CRMs with weak infrastructure or global ones
hosting data abroad, Cloudee ensures your data stays protected in Thailand.
Unlike regional CRMs with weak infrastructure or global ones hosting data abroad, ClouDee ensures your data stays protected in Thailand.
Role-based access and multi-factor authentication with PDPA / GDPR compliance
End-to-end encryption and audit-ready logs
Multi-DR sites availability
Sales + Service Alignment
One timeline from
query to conversion
With every customer interaction in one CRM, service insights
feed sales decisions — turning support into a revenue driver
With every customer interaction in one CRM, service insights feed sales decisions turning support into a revenue driver
Customer service teams can allocate queries to sales reps directly
Sales reps see full service + Lead history instantly
Alignment reduces churn and improves conversion rates
Tools Your Team Will Love
Built with everything your CX needs
Built with everything
your CX needs
With human-like conversations to secure hosting, Cloudee Voice combines automation,
context and compliance into One Platform
With human-like conversations to secure hosting, ClouDee Voice combines
automation, context and compliance into One Platform
With Human-like conversations to secure hosting, Cloudee Voice combines automation,
context and compliance into One Platform
Unified Timeline
Every call, chat, email, and social touchpoint lives in one secure timeline. Agents never start from zero,customers never repeat themselves.
Unified Timeline
Every call, chat, email, and social touchpoint lives in one secure timeline. Agents never start from zero,customers never repeat themselves.
Unified Timeline
Every call, chat, email, and social touchpoint lives in one secure timeline. Agents never start from zero,customers never repeat themselves.
Unified Timeline
Every call, chat, email, and social touchpoint lives in one secure timeline. Agents never start from zero,customers never repeat themselves.
AI-Enabled Notes & Summaries
Conversations are auto-transcribed and summarized, saving agents hours of manual note-taking. Notes sync directly the CRM record
AI-Enabled Notes & Summaries
Conversations are auto-transcribed and summarized, saving agents hours of manual note-taking. Notes sync directly the CRM record
AI-Enabled Notes & Summaries
Conversations are auto-transcribed and summarized, saving agents hours of manual note-taking. Notes sync directly the CRM record
AI-Enabled Notes & Summaries
Conversations are auto-transcribed and summarized, saving agents hours of manual note-taking. Notes sync directly the CRM record
Omnichannel Coverage
Customers connect on their preferred channel — calls, chat, email, WhatsApp, Line, TikTok, Zalo, and more — ClouDee brings them all together.
Omnichannel Coverage
Customers connect on their preferred channel — calls, chat, email, WhatsApp, Line, TikTok, Zalo, and more — ClouDee brings them all together.
Omnichannel Coverage
Customers connect on their preferred channel — calls, chat, email, WhatsApp, Line, TikTok, Zalo, and more — ClouDee brings them all together.
Regional Integrations
Optimized for Thai and APAC dialects with high recognition accuracy and human-like voice which feels like a real conversation
Regional Integrations
Optimized for Thai and APAC dialects with high recognition accuracy and human-like voice which feels like a real conversation
Regional Integrations
Optimized for Thai and APAC dialects with high recognition accuracy and human-like voice which feels like a real conversation
Regional Integrations
Optimized for Thai and APAC dialects with high recognition accuracy and human-like voice which feels like a real conversation
Lead & Ticket Management
Capture leads from every channel and database, then prioritize them with full service history attached. Sales closes faster with the right context.
Lead & Ticket Management
Capture leads from every channel and database, then prioritize them with full service history attached. Sales closes faster with the right context.
Lead & Ticket Management
Capture leads from every channel and database, then prioritize them with full service history attached. Sales closes faster with the right context.
Lead & Ticket Management
Capture leads from every channel and database, then prioritize them with full service history attached. Sales closes faster with the right context.
Analytics & Reporting
Track pipeline health, resolution speed, CSAT, and team performance in real time. Insights help leaders make smarter, data-backed decisions.
Analytics & Reporting
Track pipeline health, resolution speed, CSAT, and team performance in real time. Insights help leaders make smarter, data-backed decisions.
Analytics & Reporting
Track pipeline health, resolution speed, CSAT, and team performance in real time. Insights help leaders make smarter, data-backed decisions.
Analytics & Reporting
Track pipeline health, resolution speed, CSAT, and team performance in real time. Insights help leaders make smarter, data-backed decisions.
Customizable Layouts & Fields
Adapt the CRM to your workflows. Add fields, rearrange layouts, and build dashboards that reflect how your teams actually work.
Customizable Layouts & Fields
Adapt the CRM to your workflows. Add fields, rearrange layouts, and build dashboards that reflect how your teams actually work.
Customizable Layouts & Fields
Adapt the CRM to your workflows. Add fields, rearrange layouts, and build dashboards that reflect how your teams actually work.
Enterprise-Grade Security
Hosted on AWS Thailand, PDPA/GDPR compliant, with encryption, role-based access, and audit-ready logs for regulated industries.
Enterprise-Grade Security
Hosted on AWS Thailand, PDPA/GDPR compliant, with encryption, role-based access, and audit-ready logs for regulated industries.
Enterprise-Grade Security
Hosted on AWS Thailand, PDPA/GDPR compliant, with encryption, role-based access, and audit-ready logs for regulated industries.
Enterprise-Grade Security
Hosted on AWS Thailand, PDPA/GDPR compliant, with encryption, role-based access, and audit-ready logs for regulated industries.
Analytics & Reporting
Role-based Customizable Dashboards that track resolution times, CSAT, and agent productivity in real time.
Analytics & Reporting
Role-based Customizable Dashboards that track resolution times, CSAT, and agent productivity in real time.
Scalable Architecture
From hundreds to thousands of concurrent calls — scale instantly without downtime and flexible architecture
Scalable Architecture
From hundreds to thousands of concurrent calls — scale instantly without downtime and flexible architecture
Voice-first Advantage - The True Differentiator
The Only CRM Designed
With Voice At The Core
Unlock the power of a unified CX stack by combining ClouDee’s Contact Center with the CRM natively which helps you cut costs and scale without losing compliance.
Unlock the power of a unified CX stack by combining ClouDee’s Voice Stack
with the CRM natively which helps you cut costs and scale without losing compliance.
One Stack, Fewer Vendors and Lower Total Cost of Ownership
Voice, Contact Center and CRM, All Natively Unified
No Broken Systems, Faster Resolutions with Full Customer Context
Comparing CX Platforms
The CRM that balances
what others can't
The CRM that balances what others can't
The CRM that balances what others can't
Global CRMs are too expensive and rigid. Regional ones lack compliance and scale.
ClouDee combines the best of both-secure, affordable, and APAC-ready.
Global CRMs are too expensive and rigid. Regional ones lack compliance and scale. ClouDee combines the best of both-secure, affordable, and APAC-ready.
capability
Capability
Deployment & Flexibility
Deployment & Flexibility
CRM Integration
CRM Integration
Compliance & Residency
Compliance & Residency
Scalability & Performance
Scalability & Performance
Regional Integrations
Regional Integrations
Support & SLA
Support & SLA
Cloudee
Flexible: cloud, on-prem, or hybrid in weeks
Native CRM with Voice + Contact Center unified
Hosted on AWS Thailand, PDPA/GDPR compliant
5,000+ calls, enterprise-grade, affordable scale
Native APAC integrations (Line, TikTok, Zalo)
24/7 Thai HQ support, <15 min avg response
VS
Global Players
Regional Players
Complex, long onboarding
Data hosted abroad, partial APAC coverage
Enterprise scale, costly upgrades
Scale requires costly upgrades, downtime risk
No Line, TikTok, Zalo support
Global queues, slower local response
Global Players
Regional Players
Complex, long onboarding
Data hosted abroad, partial APAC coverage
Enterprise scale, costly upgrades
Scale requires costly upgrades, downtime risk
No Line, TikTok, Zalo support
Global queues, slower local response
Global Players
Regional Players
Complex, long onboarding
Data hosted abroad, partial APAC coverage
Enterprise scale, costly upgrades
Scale requires costly upgrades, downtime risk
No Line, TikTok, Zalo support
Global queues, slower local response
Global Players
Regional Players
Complex, long onboarding
Data hosted abroad, partial APAC coverage
Enterprise scale, costly upgrades
Scale requires costly upgrades, downtime risk
No Line, TikTok, Zalo support
Global queues, slower local response
Keep your CX data centralised, safe, local, and compliant
Keep your CX data centralised,
safe, local, and compliant
Keep your CX data centralized,
safe, local, and compliant
Cloudee’s Voice-integrated CX Stack enables you to scale your support teams, cut costs without compromising on compliance.
ClouDee’s Voice-integrated CX Stack enables you to scale your
support teams, cut costs without compromising on compliance
Keep your CX data centralized, safe, local,
and compliant
Cloudee’s Voice-integrated CX Stack enables you to scale your support teams, cut costs without compromising on compliance.
Frequently Asked Questions
Got questions
before you decide?
Got questions before you decide?
Got questions before you decide?
Here are the most common doubts CX Leaders ask us,
hence we answered them because it matters to your business.
Here are the most common doubts CX Leaders ask us, hence
we answered them because it matters to your business.
How does ClouDee reduce costs compared to other CRMs?
How does ClouDee reduce costs compared to other CRMs?
How does ClouDee reduce costs compared to other CRMs?
How does ClouDee reduce costs compared to other CRMs?
How does ClouDee reduce costs compared to other CRMs?
Will agents need extra training to use ClouDee CRM?
Will agents need extra training to use ClouDee CRM?
Will agents need extra training to use ClouDee CRM?
Will agents need extra training to use ClouDee CRM?
Will agents need extra training to use ClouDee CRM?
How fast can ClouDee CRM be deployed?
How fast can ClouDee CRM be deployed?
How fast can ClouDee CRM be deployed?
How fast can ClouDee CRM be deployed?
How fast can ClouDee CRM be deployed?
Does ClouDee support APAC platforms like Line, TikTok, or Zalo?
Does ClouDee support APAC platforms like Line, TikTok, or Zalo?
Does ClouDee support APAC platforms like Line, TikTok, or Zalo?
Does ClouDee support APAC platforms like Line, TikTok, or Zalo?
Does ClouDee support APAC platforms like Line, TikTok, or Zalo?
Can ClouDee integrate with our existing systems?
Can ClouDee integrate with our existing systems?
Can ClouDee integrate with our existing systems?
Can ClouDee integrate with our existing systems?
Can ClouDee integrate with our existing systems?
How does ClouDee CRM help leadership and decision-makers?
How does ClouDee CRM help leadership and decision-makers?
How does ClouDee CRM help leadership and decision-makers?
How does ClouDee CRM help leadership and decision-makers?
How does ClouDee CRM help leadership and decision-makers?
Are you ready to not miss
any lead from your system?
Are you ready to not miss any lead from your system?
Scaling your Customer Support while cutting your costs is possible as Cloudee CRM brings voice, chat, email, and socials into one secure timeline.
Are you ready to not miss
any lead from your system?
Scaling your Customer Support while cutting your costs is possible as Cloudee CRM brings voice, chat, email, and socials into one secure timeline.
ClouDee is a Unified CX platform that connects modern teams to resolve issues faster with fewer handoffs for APAC teams.
Resources
Support
Get in Touch
75/23, Ocean Tower 2,17th Floor, Soi Sukhumvit 19, Sukhumvit Road, Klongtoey Nuea, Wattana, Bangkok - 10110
+66 2 821 6500
+66 2 821 6500
+66 2 821 6500
+66 2 821 6500
sales@gocloudee.com
hr@gocloudee.com
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