Long Wait Times
are Killing Your
Long Wait Times
are Killing Your
Long Wait Times
are Killing Your
Trusted by leading companies
what is holding your team back
Traditional Support Models
Are Holding You Back
Long queues, repeated conversations, and rising costs don’t
belong in 2025. It’s time for real-time, AI-powered resolution.
Frustrated customers repeat themselves across calls
Agents buried in routine tasks, not problem solving
Operational costs rising with little improvement in CX
what is holding your team back
Traditional Support Models
Are Holding You Back
Long queues, repeated conversations, and rising costs don’t
belong in 2025. It’s time for real-time, AI-powered resolution.
Frustrated customers repeat themselves across calls
Agents buried in routine tasks, not problem solving
Operational costs rising with little improvement in CX
what is holding your team back
Traditional Support Models
Are Holding You Back
Long queues, repeated conversations, and rising costs don’t
belong in 2025. It’s time for real-time, AI-powered resolution.
Frustrated customers repeat themselves across calls
Agents buried in routine tasks, not problem solving
Operational costs rising with little improvement in CX
WHERE BENEFITS BECOME MEASUREABLE
The Future Of
Customer Support is Conversational
Customer Support
is Conversational
Voice AI lets Customers Explain Their Issues Naturally, Get Instant Answers and Involve Agents Only for Complex Customer Queries
Voice AI lets Customers Explain Their Issues Naturally, Get Instant Answers
and Involve Agents Only for Complex Customer Queries
Cost Efficiency
Reduce Support Costs
Without Reducing Quality
Voice AI handles high-volume repetitive queries instantly, so your team focuses only on cases that require human judgment
Lower operational costs by up to 60%
Scale to thousands of interactions without extra cost
Increase ROI as volume grows without more agents
Customer Satisfaction
Customers Get Answers
They Need Without The Wait
Voice AI enables two-way conversations where customers explain their problem directly, eliminating IVR hold times and cutting resolution time drastically
Voice AI enables two-way conversations where customers explain their problem directly, eliminating
IVR hold times and cutting resolution time drastically
Route complex queries with full context to the right agent
Lower churn by making support simple and reliable
Improve CSAT by resolving queries on the first contact
Conversion and Growth
Handle 10x More Calls Without 10x More Agents
Voice AI lets you meet rising customer demand without increasing headcount, ensuring sustainable growth and stronger margins
Maintain human-like conversation with minimizing latency
Let agents focus on complex, while AI handles repetitive tasks
Scale capacity without increasing costs
Security and Compliance
Stay Compliant While Cutting Support Costs
Global vendors are expensive while local players are unreliable, ClouDee gives you enterprise-grade compliance at the right cost.
Trusted by 850+ businesses, including banks and insurers
Encryption, MFA, and role-based access built in
Proven reliability with 99.95% SLA uptime
The Features That Matter Most
Built With Everything Your CX Needs
From human-like Conversations to Secure Hosting, Cloudee Voice Combines Automation, Context and Compliance - All into Cloudee ONE
Conversational AI
Two-way, natural human-like conversations that replace rigid menus and drastically removes wait times.
Conversational AI
Two-way, natural human-like conversations that replace rigid menus and drastically removes wait times.
Conversational AI
Two-way, natural human-like conversations that replace rigid menus and drastically removes wait times.
Conversational AI
Two-way, natural human-like conversations that replace rigid menus and drastically removes wait times.
Conversational AI
Two-way, natural human-like conversations that replace rigid menus and drastically removes wait times.
Sentiment & Intent Recognition
Identifies keywords and maps the keyword with the customer query, understands what customers want and how they feel.
Sentiment & Intent Recognition
Identifies keywords and maps the keyword with the customer query, understands what customers want and how they feel.
Sentiment & Intent Recognition
Identifies keywords and maps the keyword with the customer query, understands what customers want and how they feel.
Sentiment & Intent Recognition
Identifies keywords and maps the keyword with the customer query, understands what customers want and how they feel.
Sentiment & Intent Recognition
Identifies keywords and maps the keyword with the customer query, understands what customers want and how they feel.
Real-Time Assist & Summaries
Agents get live prompts while they’re on call, and conversations auto-summarize into CRM notes resulting in faster adoption
Real-Time Assist & Summaries
Agents get live prompts while they’re on call, and conversations auto-summarize into CRM notes resulting in faster adoption
Real-Time Assist & Summaries
Agents get live prompts while they’re on call, and conversations auto-summarize into CRM notes resulting in faster adoption
Real-Time Assist & Summaries
Agents get live prompts while they’re on call, and conversations auto-summarize into CRM notes resulting in faster adoption
Multi-Language Support
Optimized for Thai and APAC dialects with high recognition accuracy and human-like voice which feels like a real conversation
Multi-Language Support
Optimized for Thai and APAC dialects with high recognition accuracy and human-like voice which feels like a real conversation
Multi-Language Support
Optimized for Thai and APAC dialects with high recognition accuracy and human-like voice which feels like a real conversation
Multi-Language Support
Optimized for Thai and APAC dialects with high recognition accuracy and human-like voice which feels like a real conversation
Multi-Language Support
Optimized for Thai and APAC dialects with high recognition accuracy and human-like voice which feels like a real conversation
Seamless CRM Integration
Every call, chat, and ticket logged to one secure timeline in your CRM so that customers don’t repeat themselves.
Seamless CRM Integration
Every call, chat, and ticket logged to one secure timeline in your CRM so that customers don’t repeat themselves.
Seamless CRM Integration
Every call, chat, and ticket logged to one secure timeline in your CRM so that customers don’t repeat themselves.
Seamless CRM Integration
Every call, chat, and ticket logged to one secure timeline in your CRM so that customers don’t repeat themselves.
Seamless CRM Integration
Every call, chat, and ticket logged to one secure timeline in your CRM so that customers don’t repeat themselves.
Analytics & Reporting
Role-based Customizable Dashboards that track resolution times, CSAT, and agent productivity in real time.
Analytics & Reporting
Role-based Customizable Dashboards that track resolution times, CSAT, and agent productivity in real time.
Analytics & Reporting
Role-based Customizable Dashboards that track resolution times, CSAT, and agent productivity in real time.
Analytics & Reporting
Role-based Customizable Dashboards that track resolution times, CSAT, and agent productivity in real time.
Analytics & Reporting
Role-based Customizable Dashboards that track resolution times, CSAT, and agent productivity in real time.
Secure & Compliant Hosting
Hosted on AWS Thailand, fully PDPA/GDPR compliant so that your customer data gets secured just like regulated industries.
Secure & Compliant Hosting
Hosted on AWS Thailand, fully PDPA/GDPR compliant so that your customer data gets secured just like regulated industries.
Secure & Compliant Hosting
Hosted on AWS Thailand, fully PDPA/GDPR compliant so that your customer data gets secured just like regulated industries.
Secure & Compliant Hosting
Hosted on AWS Thailand, fully PDPA/GDPR compliant so that your customer data gets secured just like regulated industries.
Scalable Architecture
From hundreds to thousands of concurrent calls — scale instantly without downtime and flexible architecture
Scalable Architecture
From hundreds to thousands of concurrent calls — scale instantly without downtime and flexible architecture
Scalable Architecture
From hundreds to thousands of concurrent calls — scale instantly without downtime and flexible architecture
Scalable Architecture
From hundreds to thousands of concurrent calls — scale instantly without downtime and flexible architecture
Scalable Architecture
From hundreds to thousands of concurrent calls — scale instantly without downtime and flexible architecture
Analytics & Reporting
Role-based Customizable Dashboards that track resolution times, CSAT, and agent productivity in real time.
Analytics & Reporting
Role-based Customizable Dashboards that track resolution times, CSAT, and agent productivity in real time.
Scalable Architecture
From hundreds to thousands of concurrent calls — scale instantly without downtime and flexible architecture
Scalable Architecture
From hundreds to thousands of concurrent calls — scale instantly without downtime and flexible architecture
Voice Bot with Advanced Capabilities
Your Agents Can’t Work Round The Clock But Your Tech Can
Your Agents Can’t Work Round
The Clock But Your Tech Can
Voice Bot extends your CX stack with 24*7 availability, advanced analytics and seamless handoffs to agents when needed.
Voice Bot extends your CX stack with 24*7 availability, advanced analytics
and seamless handoffs to agents when needed.
Inbound and outbound automation made simple
Automate FAQs, bookings, and status checks instantly
Seamless Integration abilities without developer dependency
Comparing AI Solutions
Why Choose Cloudee ONE Over Other Providers?
Why Choose Cloudee ONE
Over Other Providers?
Global tools are expensive and rigid, while regional ones are not reliable and are not compliance friendly. ClouDee gives you enterprise-grade Voice AI – affordable, secure and with true connectivity.
Global tools are expensive and rigid, while regional ones are not reliable and are not compliance friendly. ClouDee gives you enterprise-grade Voice AI – affordable, secure and with true connectivity
capability
Deployment & Flexibility
CRM Integration
Compliance & Residency
Scalability & Performance
AI & Automation
Analytics & Reporting
Support & SLA
Pricing and TCO
Cloudee
Flexible: cloud, on-prem, or hybrid in weeks
Flexible: cloud, on-prem, or hybrid in weeks
Native OmniChannel CRM (one secure timeline)
Hosted on AWS Thailand, PDPA/GDPR compliant
Scale to 5,000+ calls with 99.95% SLA
Built-in bots, real-time assist, call summaries
Real-time dashboards with SLA and CX insights
24/7 local Thai support, <15 min avg response
$40/user, transparent pricing, 50–60% lower TCO
VS
Others
Rigid setups, long onboarding, limited choice
CRM sold separately or via costly add-ons
Data hosted abroad, compliance gaps
Scale requires costly upgrades, downtime risk
Add-on modules, premium-priced features
Basic reports or complex paid add-ons
Global queues or limited regional support
$150+/user, hidden fees, high total cost
Others
Rigid setups, long onboarding, limited choice
CRM sold separately or via costly add-ons
Data hosted abroad, compliance gaps
Scale requires costly upgrades, downtime risk
Add-on modules, premium-priced features
Basic reports or complex paid add-ons
Global queues or limited regional support
$150+/user, hidden fees, high total cost
Others
Rigid setups, long onboarding, limited choice
CRM sold separately or via costly add-ons
Data hosted abroad, compliance gaps
Scale requires costly upgrades, downtime risk
Add-on modules, premium-priced features
Basic reports or complex paid add-ons
Global queues or limited regional support
$150+/user, hidden fees, high total cost
Others
Rigid setups, long onboarding, limited choice
CRM sold separately or via costly add-ons
Data hosted abroad, compliance gaps
Scale requires costly upgrades, downtime risk
Add-on modules, premium-priced features
Basic reports or complex paid add-ons
Global queues or limited regional support
$150+/user, hidden fees, high total cost
Are you Ready To Scale Your Support Without Increasing Your Costs?
Are you Ready To Scale Your Support
Without Increasing Your Costs?
Are you Ready To Scale Your
Support Without Increasing Your Costs?
ClouDee Voice AI reduces wait times, earns back your agent with more time while resolving everyday queries, all at once
Are you Ready To Scale Your Support Without Increasing Your Costs?
ClouDee Voice AI reduces wait times, earns back your agent with more time while resolving everyday queries, all at once
Frequently Asked Questions
Everything You Need to Know Before You Switch
Everything You Need to
Know Before You Switch
Everything You Need to
Know Before You Switch
From compliance to cost savings, here are the most common questions we get from businesses like yours.
From compliance to cost savings, here are the most common
questions we get from businesses like yours.
From compliance to cost savings, here are the most common
questions we get from businesses like yours.
How is Voice AI different from IVR and ChatBot?
How is Voice AI different from IVR and ChatBot?
How is Voice AI different from IVR and ChatBot?
How is Voice AI different from IVR and ChatBot?
How is Voice AI different from IVR and ChatBot?
How do I know if my business is ready for Voice AI?
How do I know if my business is ready for Voice AI?
How do I know if my business is ready for Voice AI?
How do I know if my business is ready for Voice AI?
How do I know if my business is ready for Voice AI?
Can this Voice AI replace my customer support agent?
Can this Voice AI replace my customer support agent?
Can this Voice AI replace my customer support agent?
Can this Voice AI replace my customer support agent?
Can this Voice AI replace my customer support agent?
How does Voice AI reduce response time as compared to IVR / My agents
How does Voice AI reduce response time as compared to IVR / My agents
How does Voice AI reduce response time as compared to IVR / My agents
How does Voice AI reduce response time as compared to IVR / My agents
How does Voice AI reduce response time as compared to IVR / My agents
How does Voice AI help me reduce my customer support cost?
How does Voice AI help me reduce my customer support cost?
How does Voice AI help me reduce my customer support cost?
How does Voice AI help me reduce my customer support cost?
How does Voice AI help me reduce my customer support cost?
I am based out of Thailand, will Voice AI be able to interact with my customers?
I am based out of Thailand, will Voice AI be able to interact with my customers?
I am based out of Thailand, will Voice AI be able to interact with my customers?
I am based out of Thailand, will Voice AI be able to interact with my customers?
I am based out of Thailand, will Voice AI be able to interact with my customers?
Why should I not choose global solution providers over Cloudee?
Why should I not choose global solution providers over Cloudee?
Why should I not choose global solution providers over Cloudee?
Why should I not choose global solution providers over Cloudee?
Why should I not choose global solution providers over Cloudee?
How soon can I implement Voice AI solution and how easy would it be for my team to get used to it?
How soon can I implement Voice AI solution and how easy would it be for my team to get used to it?
How soon can I implement Voice AI solution and how easy would it be for my team to get used to it?
How soon can I implement Voice AI solution and how easy would it be for my team to get used to it?
How soon can I implement Voice AI solution and how easy would it be for my team to get used to it?
Are You Ready To Transform
Your Customer Support?
The future of customer support starts with Voice AI and Cloudee’s CX stack provides a secure and scalable which is even Compliance-friendly
Are You Ready To Transform
Your Customer Support?
The future of customer support starts with Voice AI and Cloudee’s CX stack provides a secure and scalable which is even Compliance-friendly
ClouDee is a Unified CX platform that connects modern teams to resolve issues faster with fewer handoffs for APAC teams.
Resources
Support
Get in Touch
75/23, Ocean Tower 2,17th Floor, Soi Sukhumvit 19, Sukhumvit Road, Klongtoey Nuea, Wattana, Bangkok - 10110
+66 2 821 6500
sales@gocloudee.com
hr@gocloudee.com
© 2025 Cloudee
ClouDee is a Unified CX platform that connects modern teams to resolve issues faster with fewer handoffs for APAC teams.
Resources
Support
Get in Touch
75/23, Ocean Tower 2,17th Floor, Soi Sukhumvit 19, Sukhumvit Road, Klongtoey Nuea, Wattana, Bangkok - 10110
+66 2 821 6500
sales@gocloudee.com
hr@gocloudee.com
© 2025 Cloudee
ClouDee is a Unified CX platform that connects modern teams to resolve issues faster with fewer handoffs for APAC teams.
Resources
Support
Get in Touch
75/23, Ocean Tower 2,17th Floor, Soi Sukhumvit 19, Sukhumvit Road, Klongtoey Nuea, Wattana, Bangkok - 10110
+66 2 821 6500
sales@gocloudee.com
hr@gocloudee.com
© 2025 Cloudee
ClouDee is a Unified CX platform that connects modern teams to resolve issues faster with fewer handoffs for APAC teams.
Resources
Support
Get in Touch
75/23, Ocean Tower 2,17th Floor, Soi Sukhumvit 19, Sukhumvit Road, Klongtoey Nuea, Wattana, Bangkok - 10110
+66 2 821 6500
sales@gocloudee.com
hr@gocloudee.com
© 2025 Cloudee
ClouDee is a Unified CX platform that connects modern teams to resolve issues faster with fewer handoffs for APAC teams.
Resources
Support
Get in Touch
75/23, Ocean Tower 2,17th Floor, Soi Sukhumvit 19, Sukhumvit Road, Klongtoey Nuea, Wattana, Bangkok - 10110
+66 2 821 6500
sales@gocloudee.com
hr@gocloudee.com
© 2025 Cloudee
