Long Wait Times
are Killing Your

ClouDee Voice AI answers before your agents do
Cutting response times by 65% and eliminating frustrating wait times

Request A Demo

Explore benefits

Trusted by leading companies

what is holding your team back

Traditional Support Models
Are Holding You Back

Long queues, repeated conversations, and rising costs don’t

belong in 2025. It’s time for real-time, AI-powered resolution.

Frustrated customers repeat themselves across calls

Agents buried in routine tasks, not problem solving

Operational costs rising with little improvement in CX

what is holding your team back

Traditional Support Models
Are Holding You Back

Long queues, repeated conversations, and rising costs don’t

belong in 2025. It’s time for real-time, AI-powered resolution.

Frustrated customers repeat themselves across calls

Agents buried in routine tasks, not problem solving

Operational costs rising with little improvement in CX

what is holding your team back

Traditional Support Models
Are Holding You Back

Long queues, repeated conversations, and rising costs don’t

belong in 2025. It’s time for real-time, AI-powered resolution.

Frustrated customers repeat themselves across calls

Agents buried in routine tasks, not problem solving

Operational costs rising with little improvement in CX

WHERE BENEFITS BECOME MEASUREABLE

The Future Of

Customer Support is Conversational

Customer Support
is Conversational

Voice AI lets Customers Explain Their Issues Naturally, Get Instant Answers and Involve Agents Only for Complex Customer Queries

Voice AI lets Customers Explain Their Issues Naturally, Get Instant Answers

and Involve Agents Only for Complex Customer Queries

Cost Efficiency

Reduce Support Costs
Without Reducing Quality

Voice AI handles high-volume repetitive queries instantly, so your team focuses only on cases that require human judgment

Lower operational costs by up to 60%

Scale to thousands of interactions without extra cost

Increase ROI as volume grows without more agents

Start Saving

Customer Satisfaction

Customers Get Answers
They Need Without The Wait

Voice AI enables two-way conversations where customers explain their problem directly, eliminating IVR hold times and cutting resolution time drastically

Voice AI enables two-way conversations where customers explain their problem directly, eliminating

IVR hold times and cutting resolution time drastically

Route complex queries with full context to the right agent

Lower churn by making support simple and reliable

Improve CSAT by resolving queries on the first contact

Book a demo

Explore Features

Conversion and Growth

Handle 10x More Calls Without 10x More Agents

Voice AI lets you meet rising customer demand without increasing headcount, ensuring sustainable growth and stronger margins

Maintain human-like conversation with minimizing latency

Let agents focus on complex, while AI handles repetitive tasks

Scale capacity without increasing costs

Get Started

Security and Compliance

Stay Compliant While Cutting Support Costs

Global vendors are expensive while local players are unreliable, ClouDee gives you enterprise-grade compliance at the right cost.

Trusted by 850+ businesses, including banks and insurers

Encryption, MFA, and role-based access built in

Proven reliability with 99.95% SLA uptime

Book a demo

Check Compliance

The Features That Matter Most

Built With Everything Your CX Needs

From human-like Conversations to Secure Hosting, Cloudee Voice Combines Automation, Context and Compliance - All into Cloudee ONE

Conversational AI

Two-way, natural human-like conversations that replace rigid menus and drastically removes wait times.

Conversational AI

Two-way, natural human-like conversations that replace rigid menus and drastically removes wait times.

Conversational AI

Two-way, natural human-like conversations that replace rigid menus and drastically removes wait times.

Conversational AI

Two-way, natural human-like conversations that replace rigid menus and drastically removes wait times.

Conversational AI

Two-way, natural human-like conversations that replace rigid menus and drastically removes wait times.

Sentiment & Intent Recognition

Identifies keywords and maps the keyword with the customer query, understands what customers want and how they feel.

Sentiment & Intent Recognition

Identifies keywords and maps the keyword with the customer query, understands what customers want and how they feel.

Sentiment & Intent Recognition

Identifies keywords and maps the keyword with the customer query, understands what customers want and how they feel.

Sentiment & Intent Recognition

Identifies keywords and maps the keyword with the customer query, understands what customers want and how they feel.

Sentiment & Intent Recognition

Identifies keywords and maps the keyword with the customer query, understands what customers want and how they feel.

Real-Time Assist & Summaries

Agents get live prompts while they’re on call, and conversations auto-summarize into CRM notes resulting in faster adoption

Real-Time Assist & Summaries

Agents get live prompts while they’re on call, and conversations auto-summarize into CRM notes resulting in faster adoption

Real-Time Assist & Summaries

Agents get live prompts while they’re on call, and conversations auto-summarize into CRM notes resulting in faster adoption

Real-Time Assist & Summaries

Agents get live prompts while they’re on call, and conversations auto-summarize into CRM notes resulting in faster adoption

Multi-Language Support

Optimized for Thai and APAC dialects with high recognition accuracy and human-like voice which feels like a real conversation

Multi-Language Support

Optimized for Thai and APAC dialects with high recognition accuracy and human-like voice which feels like a real conversation

Multi-Language Support

Optimized for Thai and APAC dialects with high recognition accuracy and human-like voice which feels like a real conversation

Multi-Language Support

Optimized for Thai and APAC dialects with high recognition accuracy and human-like voice which feels like a real conversation

Multi-Language Support

Optimized for Thai and APAC dialects with high recognition accuracy and human-like voice which feels like a real conversation

Seamless CRM Integration

Every call, chat, and ticket logged to one secure timeline in your CRM so that customers don’t repeat themselves.

Seamless CRM Integration

Every call, chat, and ticket logged to one secure timeline in your CRM so that customers don’t repeat themselves.

Seamless CRM Integration

Every call, chat, and ticket logged to one secure timeline in your CRM so that customers don’t repeat themselves.

Seamless CRM Integration

Every call, chat, and ticket logged to one secure timeline in your CRM so that customers don’t repeat themselves.

Seamless CRM Integration

Every call, chat, and ticket logged to one secure timeline in your CRM so that customers don’t repeat themselves.

Analytics & Reporting

Role-based Customizable Dashboards that track resolution times, CSAT, and agent productivity in real time.

Analytics & Reporting

Role-based Customizable Dashboards that track resolution times, CSAT, and agent productivity in real time.

Analytics & Reporting

Role-based Customizable Dashboards that track resolution times, CSAT, and agent productivity in real time.

Analytics & Reporting

Role-based Customizable Dashboards that track resolution times, CSAT, and agent productivity in real time.

Analytics & Reporting

Role-based Customizable Dashboards that track resolution times, CSAT, and agent productivity in real time.

Secure & Compliant Hosting

Hosted on AWS Thailand, fully PDPA/GDPR compliant so that your customer data gets secured just like regulated industries.

Secure & Compliant Hosting

Hosted on AWS Thailand, fully PDPA/GDPR compliant so that your customer data gets secured just like regulated industries.

Secure & Compliant Hosting

Hosted on AWS Thailand, fully PDPA/GDPR compliant so that your customer data gets secured just like regulated industries.

Secure & Compliant Hosting

Hosted on AWS Thailand, fully PDPA/GDPR compliant so that your customer data gets secured just like regulated industries.

Scalable Architecture

From hundreds to thousands of concurrent calls — scale instantly without downtime and flexible architecture

Scalable Architecture

From hundreds to thousands of concurrent calls — scale instantly without downtime and flexible architecture

Scalable Architecture

From hundreds to thousands of concurrent calls — scale instantly without downtime and flexible architecture

Scalable Architecture

From hundreds to thousands of concurrent calls — scale instantly without downtime and flexible architecture

Scalable Architecture

From hundreds to thousands of concurrent calls — scale instantly without downtime and flexible architecture

Analytics & Reporting

Role-based Customizable Dashboards that track resolution times, CSAT, and agent productivity in real time.

Analytics & Reporting

Role-based Customizable Dashboards that track resolution times, CSAT, and agent productivity in real time.

Scalable Architecture

From hundreds to thousands of concurrent calls — scale instantly without downtime and flexible architecture

Scalable Architecture

From hundreds to thousands of concurrent calls — scale instantly without downtime and flexible architecture

Voice Bot with Advanced Capabilities

Your Agents Can’t Work Round The Clock But Your Tech Can

Your Agents Can’t Work Round
The Clock But Your Tech Can

Voice Bot extends your CX stack with 24*7 availability, advanced analytics and seamless handoffs to agents when needed.

Voice Bot extends your CX stack with 24*7 availability, advanced analytics

and seamless handoffs to agents when needed.

Inbound and outbound automation made simple

Automate FAQs, bookings, and status checks instantly

Seamless Integration abilities without developer dependency

Explore Voice Bot

Comparing AI Solutions

Why Choose Cloudee ONE Over Other Providers?

Why Choose Cloudee ONE
Over Other Providers?

Global tools are expensive and rigid, while regional ones are not reliable and are not compliance friendly. ClouDee gives you enterprise-grade Voice AI – affordable, secure and with true connectivity.

capability

Deployment & Flexibility

CRM Integration

Compliance & Residency

Scalability & Performance

AI & Automation

Analytics & Reporting

Support & SLA

Pricing and TCO

Cloudee

Flexible: cloud, on-prem, or hybrid in weeks

Native OmniChannel CRM (one secure timeline)

Hosted on AWS Thailand, PDPA/GDPR compliant

Scale to 5,000+ calls with 99.95% SLA

Built-in bots, real-time assist, call summaries

Real-time dashboards with SLA and CX insights

24/7 local Thai support, <15 min avg response

$40/user, transparent pricing, 50–60% lower TCO

Others

Rigid setups, long onboarding, limited choice

CRM sold separately or via costly add-ons

Data hosted abroad, compliance gaps

Scale requires costly upgrades, downtime risk

Add-on modules, premium-priced features

Basic reports or complex paid add-ons

Global queues or limited regional support

$150+/user, hidden fees, high total cost

Others

Rigid setups, long onboarding, limited choice

CRM sold separately or via costly add-ons

Data hosted abroad, compliance gaps

Scale requires costly upgrades, downtime risk

Add-on modules, premium-priced features

Basic reports or complex paid add-ons

Global queues or limited regional support

$150+/user, hidden fees, high total cost

Others

Rigid setups, long onboarding, limited choice

CRM sold separately or via costly add-ons

Data hosted abroad, compliance gaps

Scale requires costly upgrades, downtime risk

Add-on modules, premium-priced features

Basic reports or complex paid add-ons

Global queues or limited regional support

$150+/user, hidden fees, high total cost

Others

Rigid setups, long onboarding, limited choice

CRM sold separately or via costly add-ons

Data hosted abroad, compliance gaps

Scale requires costly upgrades, downtime risk

Add-on modules, premium-priced features

Basic reports or complex paid add-ons

Global queues or limited regional support

$150+/user, hidden fees, high total cost

Are you Ready To Scale Your Support Without Increasing Your Costs?

Are you Ready To Scale Your Support
Without Increasing Your Costs?

Are you Ready To Scale Your
Support Without Increasing Your Costs?

ClouDee Voice AI reduces wait times, earns back your agent with more time while resolving everyday queries, all at once

Book A Demo

Are you Ready To Scale Your Support Without Increasing Your Costs?

ClouDee Voice AI reduces wait times, earns back your agent with more time while resolving everyday queries, all at once

Book A Demo

Frequently Asked Questions

Everything You Need to Know Before You Switch

Everything You Need to
Know Before You Switch

From compliance to cost savings, here are the most common questions we get from businesses like yours.

From compliance to cost savings, here are the most common

questions we get from businesses like yours.

From compliance to cost savings, here are the most common

questions we get from businesses like yours.

How is Voice AI different from IVR and ChatBot?

How do I know if my business is ready for Voice AI?

Can this Voice AI replace my customer support agent?

How does Voice AI reduce response time as compared to IVR / My agents

How does Voice AI help me reduce my customer support cost?

I am based out of Thailand, will Voice AI be able to interact with my customers?

Why should I not choose global solution providers over Cloudee?

How soon can I implement Voice AI solution and how easy would it be for my team to get used to it?

Are You Ready To Transform
Your Customer Support?

The future of customer support starts with Voice AI and Cloudee’s CX stack provides a secure and scalable which is even Compliance-friendly

Get Started

Are You Ready To Transform
Your Customer Support?

The future of customer support starts with Voice AI and Cloudee’s CX stack provides a secure and scalable which is even Compliance-friendly

Get Started

ClouDee is a Unified CX platform that connects modern teams to resolve issues faster with fewer handoffs for APAC teams.

Products

Voice

CRM

Bots

Resources

Case Studies

Blogs

PDPA Compliant

Support

Get in Touch

75/23, Ocean Tower 2,17th Floor, Soi Sukhumvit 19, Sukhumvit Road, Klongtoey Nuea, Wattana, Bangkok - 10110

+66 2 821 6500

sales@gocloudee.com

hr@gocloudee.com

Product

Resources

About Us

Select Language

Select Language

Select Language

what is holding your team back

Traditional Support Models Are Holding You Back

what is holding your team back

Traditional Support Models Are Holding You Back

what is holding your team back

Traditional Support Models Are Holding You Back

WHERE BENEFITS BECOME MEASUREABLE

The Future Of

Customer Support is Conversational

Customer Support is Conversational

Reduce Support Costs Without Reducing Quality

Customers Get Answers They Need Without The Wait

Handle 10x More Calls Without 10x More Agents

Stay Compliant While Cutting Support Costs

The Features That Matter Most

Built With Everything Your CX Needs

Conversational AI

Conversational AI

Conversational AI

Conversational AI

Conversational AI

Sentiment & Intent Recognition

Sentiment & Intent Recognition

Sentiment & Intent Recognition

Sentiment & Intent Recognition

Sentiment & Intent Recognition

Real-Time Assist & Summaries

Real-Time Assist & Summaries

Real-Time Assist & Summaries

Real-Time Assist & Summaries

Multi-Language Support

Multi-Language Support

Multi-Language Support

Multi-Language Support

Multi-Language Support

Seamless CRM Integration

Seamless CRM Integration

Seamless CRM Integration

Seamless CRM Integration

Seamless CRM Integration

Analytics & Reporting

Analytics & Reporting

Analytics & Reporting

Analytics & Reporting

Analytics & Reporting

Secure & Compliant Hosting

Secure & Compliant Hosting

Secure & Compliant Hosting

Secure & Compliant Hosting

Scalable Architecture

Scalable Architecture

Scalable Architecture

Scalable Architecture

Scalable Architecture

Analytics & Reporting

Analytics & Reporting

Scalable Architecture

Scalable Architecture

Comparing AI Solutions

Why Choose Cloudee ONE Over Other Providers?

Why Choose Cloudee ONE Over Other Providers?

Are you Ready To Scale Your Support Without Increasing Your Costs?

Are you Ready To Scale Your Support Without Increasing Your Costs?

Are you Ready To Scale Your Support Without Increasing Your Costs?

Are you Ready To Scale Your Support Without Increasing Your Costs?

Frequently Asked Questions

Everything You Need to Know Before You Switch

Everything You Need to Know Before You Switch

Everything You Need to Know Before You Switch

Are You Ready To Transform Your Customer Support?

Are You Ready To Transform Your Customer Support?

Products

Resources

Support

Get in Touch

Traditional Support Models
Are Holding You Back

Traditional Support Models
Are Holding You Back

Traditional Support Models
Are Holding You Back

Customer Support
is Conversational

Reduce Support Costs
Without Reducing Quality

Customers Get Answers
They Need Without The Wait

Why Choose Cloudee ONE
Over Other Providers?

Are you Ready To Scale Your Support
Without Increasing Your Costs?

Are you Ready To Scale Your
Support Without Increasing Your Costs?

Everything You Need to
Know Before You Switch

Everything You Need to
Know Before You Switch

Are You Ready To Transform
Your Customer Support?

Are You Ready To Transform
Your Customer Support?